Category: Customer Satisfaction
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Air Canada Part 2: Customer Service on $200 Per Year
On my earlier rant, I described how Air Canada made me choose between the right airport, wrong date and wrong airport, right date. I sent an email to their website to complain about how they handled the situation. Here is the email: From: Sean McAlpine Sent: 24/01/2011 11:52 AM Subject : Is San Diego the…
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Air Canada – Why do we let our country’s name go on such a poor airline?
Warning – rant enclosed! I just got back from a family vacation in San Diego. We spent a week going to the Zoo, Lego Land, Disneyland and Sea World. The experience was full of fun and we made a lot of great memories. This blog is about the trip there, and how our national airline…